Are there customs fees on international packages, and/or can we put a lower value on an international package?
Each country or region has their own policy on customs fees for products imported into their country and we currently ship to over 120 countries. Some only charge when the value is 100s of dollars, some just do it on very large packages, while some will do it on any package with a value over 5$. We are required when purchasing the shipping label to declare the value of the package. Unfortunately by law we cannot modify this value to try and save the customs fee charge. We must declare the full value of the item, because in some situations you as the customer will be required to show a receipt to prove the value of the package, so what we declare must match what you paid.